Support
The fastest help is inside the app — the full manual and FAQ live in Settings. These are the questions that come up most often.
Frequently asked
Is it free?
Free in full during the beta. After release it stays free up to 5 spools; larger shelves need a one-off PRO purchase. No subscription.
Does it work offline?
Yes, everything runs offline. A connection is only needed to buy PRO.
Where is my data stored?
On your phone only. You can export a JSON backup any time and put it wherever you like — but that is your call, nothing happens automatically.
What about a new phone?
Export a backup from the old one, move the file, import it on the new one. The app previews the file's contents first and asks you about conflicts.
My phone died without a backup. Can you recover my data?
No — the data only ever existed on your device and I have no access to it. That is why the app keeps an automatic backup of the last seven files; copying one to Drive now and then is enough.
Do I need a label printer?
No. Print QR labels on any printer, or use manual IDs — write A1 on the spool and the camera reads it.
Why does the OCR not read my ID?
Use block capitals, ideally a black marker on a light label. The scanner waits for five matching reads, so hold the ID inside the frame for a second.
Multiple printers?
Yes, there is a farm mode with per-printer naming, colour and ordering, and energy consumption tracked separately for PLA, PETG, ASA, PA, TPU and ABS.
Is there an iPhone version?
Not yet. Noozy is Android 8.0 and newer.
Which currencies?
CZK, USD, EUR or a custom symbol, switchable at any time — the app asks for a rate and converts stock, library and printers. Completed print history is deliberately left alone.
Found a bug?
Email noozy.support@gmail.com and describe three things: what you did, what happened and what you expected. A screenshot helps more than a long description.
If the app crashes it writes a technical report to a file and offers to send it on the next launch. That helps most — the report contains the error trace, not the contents of your inventory.
Missing a feature?
Write in with ideas. Noozy is built around what people actually miss, and during the beta things change quickly.
How long support runs
For the whole beta, that is at least until 1 April 2027, I answer questions and fix bugs as they come in.
How long does a reply take
I write in English and Czech and usually reply within a few days. Noozy is a one-person project built in the evenings, so no hourly response times are promised.